Your First Visit: What to expect

When you visit a physio for the first time we understand that you may not know what to expect. Let’s explain what will happen and how best to prepare.

First Visit Resources

EBR Physio First Visit

What to expect

Please arrive 5 minutes early to fill out the registration form or you can complete this online and email it to us. Your Physio will have a chat to you about your injury or condition. They will take a medical history, review your symptoms and may do various tests and measures to ensure they have a good understanding of your issue.

What to bring/wear?

Please bring any X-rays and scans relating to your problem area. We recommend you wear comfortable, nonrestrictive clothing to enable us to easily see and evaluate your area of injury.

Treatment

After your assessment your Physio will explain their treatment recommendations. They will help you set goals and answer your questions. Your treatment may include; joint mobilisation, massage, Dry Needling, exercises.

New Patients Forms

New Client Registration Form Cover

Download: New Client Registraion Form

Please bring the completed new patient form to your first visit.

Download: Informed Consent Form

It is your choice what information you choose to provide relating to your injury and how your injury impacts on your ‘activities of daily living’.

Doctors Forms

CDM Medical Referral Form PDF Download Tile

Download: CDM Medical Referral Form

Download: CDM Medical Referral Form

Cancellations

Please take note that we have a 24 hour cancellation policy. If you are unable to keep an appointment, please notify us ASAP so that we may reschedule another time. Non-attendance and late cancellation will incur a fee.

Referrals

Referral from a doctor is not necessary to attend this practice. If you have a gold or white DVA card, or are under the Medicare CDM program then a referral is required.

Payments

We are approved providers for Private Health Insurance Funds, Medicare (under the CDM program), Workcover, Comcare, DVA, and TAC patients. For your convenience we have HICAPS which means that we can claim from your private health fund directly. For more payments and billing information please visit our FAQs.

We accept cash, Visa, Mastercard, American Express, EFTPOS and cheque.

HICAPS Payment Platform for easy payments

EBR Physio - General Manager

Be Your Best

We are a friendly practice dedicated to providing professional, personal service to all of our patients.We have an experienced and dedicated physio team that provides the community with the most up to date, evidence-based physiotherapy to address their physical wellbeing. We will help with long-term management and resolution of your problems, not only short term relief. We are committed to providing you with an individualised rehabilitation plan, which will optimise your recovery to get you back to doing what you enjoy most.We treat the whole family from young children to senior citizens. At our East Bentleigh practice we have been providing physiotherapy since 1963.

Speak to us to book an appointment or find out more about our treatments

03 9570 1254

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