Your First Visit: What to expect

When you visit a physio for the first time we understand that you may not know what to expect.
Let’s explain what will happen and how best to prepare.

EBR Physio First Visit

What to expect

Please arrive 5 minutes early to fill out the registration form or you can complete this online and email it to us. Your Physio will have a chat to you about your injury or condition. They will take a medical history, review your symptoms and may do various tests and measures to ensure they have a good understanding of your issue.

What to bring/wear?

Please bring any X-rays and scans relating to your problem area.
We recommend you wear comfortable, nonrestrictive clothing to enable us to easily see and evaluate your area of injury.

Treatment

After your assessment your Physio will explain their treatment recommendations. They will help you set goals and answer your questions. Your treatment may include; joint mobilisation, massage, Dry Needling, exercises.

Resources

New client registration form

Please bring the completed new patient form to your first visit. This two-page document includes an ‘Informed Consent Form’

Informed Consent Form

It is your choice what information you choose to provide relating to your injury and how your injury impacts on your ‘activities of daily living’.

CDM Medicare Referral Form

It is your choice what information you choose to provide relating to your injury and how your injury impacts on your ‘activities of daily living’.

EBR Physio Referral Form

It is your choice what information you choose to provide relating to your injury and how your injury impacts on your ‘activities of daily living’.

Cancellations

Please take note that we have a 24 hour cancellation policy. If you are unable to keep an appointment, please notify us ASAP so that we may reschedule another time. Non-attendance and late cancellation will incur a fee.

Referrals

Referral from a doctor is not necessary to attend this practice. If you have a gold or white DVA card, or are under the Medicare CDM program then a referral is required.

Payments

We are approved providers for Private Health Insurance Funds, Medicare (under the CDM program), Workcover, Comcare, DVA, and TAC patients. For your convenience we have HICAPS which means that we can claim from your private health fund directly. For more payments and billing information please visit our FAQs.

We accept cash, Visa, Mastercard, American Express, EFTPOS and cheque.